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We regret to inform you that our Krystal Gift card program has been discontinued and we apologize for any inconvenience. Please follow the instructions below to receive your reimbursement of your current gift card balance as of May 18, 2020.

Fill out this form with your personal and gift card information. We will be asking you to provide your:

  • Name, address, phone number
  • Email address
  • Gift card number
  • *Physical gift cards must be mailed within 30 days of form submission to be eligible for reimbursement.
  • Once you submit the form electronically and mail in your gift card, our customer service representative will verify the remaining balance on your gift card and add additional $0.50 to your reimbursement to cover envelope and postage.
  • Actual gift card should be returned to the following address with the contact information outlined above.

    Attention: Krystal Gift Cards
    1455 Lincoln Parkway, Suite 600, Dunwoody, GA 30346

    Additional information:

    • Gift Cards purchased before June 1, 2018 are not eligible for reimbursement
    • Gift card reimbursement minimum is $5.00
    • Please retain a photo copy of your gift card for your records as a precautionary measure .
    • Please allow 4 – 6 weeks for processing of reimbursement
    • Reimbursements on gift card balances must meet all above criteria and are honored until 12/31/2020. Any submissions after this date are not valid for reimbursement.
1455 Lincoln Pkwy, Ste 600 Dunwoody, GA 30346 877-6KRYSTAL